Refund & Return Policy

Last Updated: July 30, 2026

Thank you for choosing QuickMedChina.

Because our services involve personalized healthcare travel coordination and preparation work, refund conditions depend on the stage of service delivery.

1. Service Fees

QuickMedChina may charge fees for services including:

• Healthcare consultation
• Appointment coordination
• Travel planning assistance
• Translation support
• Local assistance arrangements

These services require preparation and coordination time.

2. Refund Eligibility

Customers may request a refund before service preparation begins.

Eligible refunds may apply when:

• The customer cancels before coordination work starts
• QuickMedChina is unable to provide the agreed service

3. Non-Refundable Situations

Refunds may not be available when:

• Appointment arrangements have already been completed
• Translation or coordination services have been provided
• Third-party fees have already been paid
• The customer cancels after service preparation has started
• The customer cannot travel due to personal reasons

4. Hospital and Third-Party Fees

Medical examination fees, hospital charges, hotel fees, transportation fees, and other third-party costs are subject to the refund policies of the relevant providers.

QuickMedChina does not control third-party refund policies.

5. How to Request a Refund

To request a refund, please contact us:

Email:
support@quickmedchina.com

Please include:

• Your name
• Order or service information
• Reason for refund request

We will review your request and respond within a reasonable timeframe.

6. Processing Time

Approved refunds will be processed using the original payment method.

Processing time depends on your payment provider.

7. Changes to This Policy

QuickMedChina reserves the right to update this Refund & Return Policy when necessary.

The latest version will always be published on this page.